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Journey

Bill Payment

Transaction Services

Utility bills and top-up services

Related Journeys

Provider Selection

Choose service provider for bill payment

Customer Code Input

Enter customer/subscriber code

Bill Confirmation

Review bill details before payment

Payment Success

Payment completion confirmation

Auto-debit Setup

Configure automatic recurring payments

Related Terms

Billing

Bill Payment - The process of creating and sending bills to customers.

Auto-debit

Auto-Debit - A recurring payment automatically deducted from the customer's account.

Payment Schedule

Payment Schedule - A plan of recurring payments.

Service Provider

Service Provider - A company supplying electricity, water, internet, etc.

UX Focus Areas

  • • Quick repeat payments
  • • Provider selection
  • • Amount validation
  • • Receipt