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Journey

Card Lock/Unlock

Security Quick Action

Temporarily freeze or unfreeze card

Related Journeys

Card Management

Credit and debit card services

Related Terms

Card Lock

Card Lock - Feature that temporarily suspends card activity to protect the account.

Freeze

Freeze - Temporarily suspending the activity of an account or card.

Security

Security - Measures that protect accounts and information.

UX Focus Areas

  • • Quick toggle
  • • Instant feedback
  • • Reason selection
  • • Reactivation ease