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Journey

Approval Waiting

Onboarding Status

Account review and approval status

Related Journeys

Onboarding & Account Opening

First-time user registration and identity verification

Loan Application

Loan request and approval process

Related Terms

KYC Review

KYC Review - The process of checking identity verification records.

Pending Status

Pending Status - A transaction or request that is under review.

Approval

Approval - The process of confirming and authorizing a request or transaction.

UX Focus Areas

  • • Status updates
  • • Expected timeline
  • • Contact options
  • • Push notifications